Key implemented strategies
Web-tools and implementations:
Flexible loyalty system for customers. Turns a new one into a permanent one due to a discount on the entire basket. (LTV Management Tool)
Related recipe on the product page.
Personal account with bonuses and loyalty programs
Up/Cross-sale tool, as well as an assistant for promoting a visitor through the sales funnel.
The delivery date and time associated with the user's geolocation.
Many elements on the site can be liked, added to favorites or shared
Non-standard product cards display the delivery date, rating and a special line for the price: per kg or per package
The main goal was to develop objective and sufficient testing and optimization of campaigns, determining the audiences with which we will work in the future within a small budget.
Large, cold audiences brought cost-effective results.
We designed a media plan with a budget of $500 and a simple funnel by product categories.
Also, in the media plan, we took into account several retargeting options and their testing (as a result, the general retargeting showed results not significantly different from the more personalized options, probably due to the fact that products from different categories were present in each basket)
In the structure of the first launches, we did not use the existing retargeting database, so we wanted to use it as much as possible to advertise New Year's promotions, thus, we implemented only retargeting within the last 10 days.
Having tested the funnel step before βPlacing an orderβ we changed optimization to βViewing the product cardβ. A larger amount of optimization data allowed robots to do their job a little better, and for us, to extend the life of the campaign.